Privacy Policy
HARVN Labs SA - Privacy Policy
This privacy policy (“Privacy Policy”) provides the policies and procedures of HARVN Labs SA (the “Company”) for collecting, using, storing and disclosing your Personal Data (as described below) through the services provide on the HARVN App(s) (collectively, our “Services”). This Privacy Policy governs the data protection of your Personal Data (as defined here below), regardless of what type of device or application you use to access our Service. By using our Service, you agree to the terms of this Privacy Policy.
The Company shall collect, process, store and share (collectively “collect”) your Personal Data (as defined below) in accordance with the Federal Act on Data Protection dated 25th September 2020 (“FADP”) and the General Data Protection Regulation (“GDPR”) whichever is applicable.
The terms in this Privacy Policy – in particular the terms beginning with a capital letter – have the same meaning as the terms defined in the General Terms and Conditions.
By clicking the “I have read, understood and agree to the Privacy Policy” button, you expressly consent to the processing any personal data (including sensitive personal data), in accordance with our Privacy Policy. You acknowledge that such data will be processed as described in this Privacy Policy. If you do not provide this consent, we ask that you refrain from using our services.
1. Data Controller
The data controller is:
HARVN Labs SA, 2, Rue Charles-Bonnet, 1206 Geneva.
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If, at any time, you have questions or concerns about our privacy practices, please contact us atcontact@harvnlabs.com.
2. What personal data do we collect?
2.1 Personal data you provide
When you register for, or access the HARVN App(s), we only collect the personal data (“Personal Data”) you provide and that is necessary to set up a User Profile, such as your name and email address.
By voluntarily submitting personal, including sensitive, information through the HARVN App(s), you expressly consent to its processing by us by clicking the “I expressly consent the processing of my sensitive personal data” button, for the purposes set out in this Privacy Policy and to the extent necessary to provide the Services. If you do not wish to provide such information or do not consent to its processing, please refrain from submitting it through the App(s).We do not collect or process billing or payment information through the App(s). Any billing information, if applicable, is handled securely via external service providers, and is not stored within our systems.
It is your responsibility to refrain from entering personal sensitive data related to third parties into the HARVN App(s).
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2.2 Local storage, device identifiers and analytics
We use local storage, device identifiers, and analytics tools to operate and improve the HARVN App(s). Local storage helps save your preferences and login state. Device identifiers are used for app functionality, security, and analytics. We may also use third-party analytics to understand how users interact with the app and to enhance performance. You can manage or limit data collection through your device settings. Please note that disabling these features may limit some functionalities of the Services.
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2.3 Log data
When you use the HARVN App(s), we may automatically collect certain log data to help us maintain and improve the Services. This may include the device’s Internet Protocol (“IP”) address, your device type, operating system, app version, browser type, identification numbers associated with your devices, your mobile carrier, crash reports, timestamps of usage and other technical information.
3. For which purpose do we use your personal data
3.1 Personal data
(i) provide the Services;
(ii) contact or identify you;
(iii) grant you access to the HARVN App(s) and our Services;
(iv) comply with any requirement imposed by applicable law or by an order of a court or competent governmental or regulatory authority;
(v) provide and improve our Services and customer service;
(vi) personalize and improve your experience;
(vii) debug, monitor performance, ensure security, and understand how users interact with the HARVN App(s);
(viii) manage enquiries; and
(ix) provide or offer software updates and product announcements.
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3.2 Analytics
As explained above, we may also collect some data (ourselves or by using third party services) by using logging and cookies, such as IP addresses, which can sometimes be correlated with Personal Data. We use this data for the above purposes and to monitor and analyze the use of the Service, for the Service’s technical administration, to increase our Service’s functionality and user-friendliness, and to verify users have the authorization needed for the Service to process their requests.
4. Information sharing and disclosure
We will not share, give access to, disclose or sell your Personal Data to third parties.
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4.1 Your access
Your Personal Data will be displayed in your User Profile, you can update it at any time.
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4.2 Access by the Company
The Company and any employee of the Company who needs to access your Personal Data to comply with the Company’s contractual or legal obligations will have access to your Personal Data.
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4.3 Compliance with laws and law enforcement requests; protection of the Company’s rights
(a) comply with a law, regulation or compulsory legal request;
(b) protect the safety of any person from death or serious bodily injury;
(c) prevent fraud or abuse of the Company, its Services or its users; or
(d) to protect an overriding interest of the Company.
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4.4 Transfer of data
Personal data may be transmitted to technical service providers, financial partners, supervisory authorities, or companies within the same group when necessary for the provision of services or the fulfillment of legal obligations in a country for which the level of data protection is deemed to be sufficient according to the Federal Data Protection and Information Commissioner. If a transfer occurs to a country that does not offer a level of protection recognized as adequate, the Company requires the user’s explicit consent.
5. Data retention and storage
We may retain and use your Personal Data as long as you use the HARVN App(s) and Services and as long as necessary to comply with our contractual and legal obligations.
6. Security
We integrate artificial intelligence technology powered by Microsoft Azure OpenAI to support certain features of our application. For further information please refer to the Microsoft Azure OpenAI Data, privacy and security page.
7. Rights and requests
You have the right to view, amend or delete the Personal Data that we hold about you, including sensitive data. If any of the Personal Data we hold on you is inaccurate or incomplete, you may directly amend your Personal Data in your User Profile.
You may also request the deletion of the Personal Data or object to their processing or request to restrict their processing, except in the event that the request is unfounded, for instance in presence of a legal basis or an overriding interest of the Company.
8. Changes to our Privacy Policy
The Company may update this Privacy Policy. We will notify you about significant changes in the way we treat personal data by sending a notice to the primary email address specified in your account or by posting such changes on the HARVN App(s). By continuing to use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
Version 1.0 dated 30.07.2025.